Hey Ambitious,

Ever found yourself stuck in a communication loop where:

• You don't know what's happening.

• You react instead of respond.

• You're unsure of roles.

• You lack feedback.

• You're confused.

Here's a sobering reality: According to McKinsey & Company, 40% of performance differences stem from communication breakdowns.

Poor communication isn't just frustrating—it's costing you time, money, and relationships.

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But here's the good news: You can break free from this cycle.

Today, we're diving deep into 'The 7 Cs of Communication' that will transform how you connect with your team.

Let’s dive in!

The 7 Cs Framework: What, Why, and How

1. Clear Communication

   • What it is: Being straightforward and easy to understand in your messaging.

   • Why it is important: Clear communication ensures that everyone is on the same page and reduces misunderstandings.

   • How to improve: Use simple words and avoid jargon. Before sending a message, ask yourself if it’s easy for anyone to understand.

2. Concise Messaging

   • What it is: Delivering your message in a brief and to-the-point manner.

   • Why it is important: Concise messaging saves time and helps maintain the audience’s attention.

   • How to improve: Focus on the core message. Remove any unnecessary details or redundant words.

3. Concrete Information

   • What it is: Providing specific and tangible details in your communication.

   • Why it is important: Concrete information makes your message credible and actionable.

   • How to improve: Use examples or data to support your points. Avoid vague statements.

4. Correctness

   • What it is: Ensuring accuracy and correctness in your communication.

   • Why it is important: Correct information builds trust and prevents confusion.

   • How to improve: Double-check facts and figures before sharing. Use spell check tools to avoid errors.

5. Coherent Structure

   • What it is: Organizing your message in a logical and orderly way.

   • Why it is important: Coherent structure helps your audience follow and understand your points easily.

   • How to improve: Outline your message before writing. Ensure each part connects well to the next.

6. Complete Content

   • What it is: Including all necessary information in your message.

   • Why it is important: Complete content prevents the need for follow-up questions and ensures the audience has everything they need.

   • How to improve: Check if your message answers the who, what, where, when, why, and how. Make sure no key details are missing.

7. Courteous Tone

   • What it is: Communicating in a respectful and considerate manner.

   • Why it is important: A courteous tone fosters a positive environment and strengthens relationships.

   • How to improve: Use polite language and acknowledge others’ efforts. Avoid negative or harsh words.

8. Feedback and Adjustment

   • What it is: Seeking feedback on your communication and making necessary adjustments.

   • Why it is important: Feedback helps you improve and ensures your message is received as intended.

   • How to improve: Regularly ask for feedback from colleagues. Be open to suggestions and willing to make changes.

Real-life Examples

Our team was racing against a tight deadline, but we kept hitting the same wall: misunderstandings about tasks.

One time, a team member missed an important detail in the project brief, which caused a big delay. This happened more than once, so it became clear that our communication needed fixing.

Here’s what we did to improve:

1. Keep Messages Simple

We replaced long emails with short, to-the-point updates. Bullet points and short sentences made everything easier to follow. Only the necessary details were included—no fluff.

2. Ask Directly

I encouraged everyone to ask questions right away if they weren’t sure about something. We focused on clear, short questions and answers to avoid any confusion.

3. Quick Daily Check-ins

We started having short, 10-minute daily meetings where everyone shared updates and could ask questions. This helped us quickly sort out any unclear points before they became bigger problems.

4. Set Clear Expectations

At the start of each task, I made sure everyone knew exactly what needed to be done, who was responsible, and when it was due. No vague instructions—just clear, specific steps and goals.

With these changes, we worked faster, avoided delays, and felt less stressed while still meeting our deadlines.

Final Thoughts

• Communication is the heartbeat of successful teams

• Words have the power to unite or divide

• Clear messages inspire action

• Trust is built on respectful, accurate communication

• Better communication = Better results

Remember: Every conversation is an opportunity to strengthen your team and achieve better outcomes.

Until next week and with lots of love,

Stay Elevated

~ Elevated Path

Want more communication tips? Use these ChatGPT prompts:

• "How can I observe my current communication style?"

• "Help me simplify this message for clarity"

• "What questions should I ask for useful feedback?"

• "Guide me in applying these communication lessons"